Inbound lead router and enricher
Every inbound lead lands enriched, scored, assigned, and acknowledged inside ninety seconds, whichever channel it arrived through.
Bookings confirm themselves, remind on a proven ladder, and no-shows are recovered rather than written off.
The problem
No-show rates of twenty to thirty percent are normal and treated as weather. They are not weather, they are a reminder cadence problem plus a rebooking gap.
Appointment created from any source.
The build
Text and email with the time in the client's timezone, the address or link, and a one tap reschedule option.
Twenty four hours, three hours, and thirty minutes before, with a confirm reply requested at twenty four hours.
No confirmation by the three hour mark triggers a staff alert so the slot can be offered elsewhere.
Missed appointment triggers a same day rebooking message within fifteen minutes, while intent still exists.
Cancelled slots are offered to a waitlist automatically, in booking order.
Weekly report on no-show by source, by staff member, and by time of day, because the pattern is usually specific.
The guard rails
This is the part that separates an automation that runs for years from one that quietly corrupts your data for a month.
Honest limits
You run under about twenty appointments a month. At that level a person phoning to confirm is warmer and just as fast.
Related builds
Every inbound lead lands enriched, scored, assigned, and acknowledged inside ninety seconds, whichever channel it arrived through.
Website form submissions become CRM contacts, tasks, and an acknowledgement email in under a minute, with no lost submissions.
Every external meeting produces a CRM note, a next step, and a drafted follow up email before the rep has left the call.
Send the form and we come back within 24 hours with a fixed price, a scope, and a date.