Review and referral request engine
Happy clients get asked for a review at the exact moment they are happiest, and unhappy ones get routed to a human instead.
The dead list in your CRM is worked systematically with a specific offer, and the responders are routed straight to a booking.
The problem
Most service businesses are sitting on thousands of past enquiries and lapsed customers, and the only thing standing between them and revenue is that nobody has the time to work the list.
Manual campaign launch against a segmented list.
The build
Past customers, quoted but never bought, and enquired but never quoted are three different conversations.
Invalid numbers and emails removed, opt-outs and do-not-contact honored, deliverability protected.
Sent in daily tranches sized to what the team can actually handle, so a good response does not create a service failure.
A specific reason to come back, then one follow up. No third message.
Any reply creates a task and a call attempt within minutes, because a warm reply cools in an hour.
Response, booking, and revenue tracked per segment. Segments that do not respond are retired rather than re-sent.
The guard rails
This is the part that separates an automation that runs for years from one that quietly corrupts your data for a month.
Honest limits
Your list is old, unconsented, or bought. Reactivating a list you do not have permission to contact is a regulatory problem, not a growth channel.
Related builds
Happy clients get asked for a review at the exact moment they are happiest, and unhappy ones get routed to a human instead.
One approved post fans out to every channel in the right format, on the right schedule, with the approval recorded.
Registration through to post event nurture runs itself, with attendance driving which follow up somebody gets.
Send the form and we come back within 24 hours with a fixed price, a scope, and a date.